SAM E-COMMERCE AS A SERVICE PLATFORM _ PART 1

Mobile Commerce Will Dominate Ecommerce

By the end of 2021, mobile devices are expected to make almost 73% of total ecommerce sales. Besides, 30% of online shoppers are likely to abandon their carts in the middle of shopping if they find out that your website is not mobile-friendly.

The mobile commerce market is expected to register a CAGR of 27% by 2021-2026. According to a study of over 45,000 shoppers conducted by the Harvard Business Review, only 7% were online-only shoppers,73% of shoppers used multiple channels to shop. This shows that customer experience is consistent across channels such as M-commerce, desktop commerce, and brick and mortar store.

Nguồn:

https://blog.shift4shop.com

https://www.mordorintelligence.com

 

 

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